Privacy Policy

Privacy

Your privacy is important to us. It is Murmak’s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://murmak.com.au, and other sites we own and operate.

Information that can be used to identify an individual is considered personal information. This includes your personal information (such as your name, address, and date of birth), your devices, payment information, and even how you use a website or online service.

Please be aware that if our website contains links to third-party sites and services, those sites and services may have their own privacy rules. After clicking on a link to third-party material, you should review their posted privacy policies to see how they gather and utilize personal data. This Privacy Statement does not apply to any activities you engage in after leaving our website.

This policy is effective as of 7 January 2021.

Last updated on 1 January, 2022.

Information We Collect

Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.

“Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.

The phrase “automatically collected” refers to any information automatically transmitted by your devices when you utilize our products and services.

Log Data

When you visit our website, our servers may log the basic information sent by your web browser. It may contain the Internet Protocol (IP) address of your device, the kind and version of your browser, the pages you visit, the time and date of your visit, the length of time spent on each page, and other information regarding your visit.

In addition, if you encounter certain difficulties while using the site, we may automatically gather information about the error and its occurrence. This data may contain technical information about your equipment, what you were attempting to accomplish when the issue occurred, and other relevant technical information. You could or might not receive notification of such errors, even in the instant they occur, that they have occurred or the nature of the fault.

Please be aware that while this information may not be personally identifiable on its own, it may be possible to combine it with other data in order to identify specific individuals.

Device Data

When you engage with our website or services, we may automatically gather information about your device, such as:

1. Type of Device
2. The operating System
3. Geo-location data

 

The information we collect may depend on the settings of your device and software. We advise that you consult the policies of your device maker or software supplier to see what information they make available to us.

Personal Information

We may gather personal information, such as your name, email address, mailing address, and telephone number, when you subscribe to our newsletter or otherwise communicate with us.

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason to do so. In such situations, we collect only the least amount of personal information necessary to provide our services.

Gathering and Use of Information

When you perform any of the following on our site, we may gather personal information from you:

Acquire a subscription

Register with us to receive updates via email or social media.

Use a mobile device or web browser to access our content

Contact us via email, social media, or on any similar technologies

When you mention us on social media

 

We may collect, retain, use, and disclose information for the following purposes, and we will not further handle personal information in a manner that is incompatible with these purposes:

to provide you with our platform’s core features and services

 

We may combine voluntarily submitted and automatically gathered personal data with general information or research data obtained from other reputable sources. If you consent to our accessing your social media profiles, for instance, we may combine information derived from such profiles with information received directly from you in order to enhance your experience with our site and services, such as by providing you with more personalized content.

Security of Your Personal Information

When we collect and process personally identifiable information, and for as long as we possess it, we will protect it using commercially reasonable means against loss, theft, and unauthorized access, disclosure, copying, use, and alteration.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.

You are responsible for selecting a password and establishing its overall security strength, ensuring the safety of your personal information within our services. Ensure, for instance, that your personal information is not visible to the public on our site.

How Long We Keep Your Personal Information

We only retain your personal information for as long as necessary. This timeframe may vary depending on the purpose for which we use your information in compliance with this privacy statement. For instance, if you have provided us with personal information such as your email address when contacting us regarding a specific inquiry, we may retain this information for as long as your inquiry remains open, as well as for our own records, so that we can effectively respond to similar inquiries in the future. If your personal information is no longer necessary for this reason, we will delete or anonymize it by eliminating any identifying information.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

Children’s Privacy

We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.

Disclosure of Personal Information to Third Parties

We may share your information with:

• a parent, subsidiary, or affiliate of our company
• Third-party service providers, including (but not limited to) IT service providers, data storage, hosting, and server providers, analytics, error loggers, debt collectors, maintenance or problem-solving providers, professional advisors, and payment systems operators, may be a parent, subsidiary, or affiliate of our company. Our workers, contractors, and/or affiliated companies are our current or prospective agents or business partners.
• our employees, contractors, and/or related entities
• our existing or potential agents or business partners
• credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you
• courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
• third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you
• third parties to collect and process data
• an entity that buys, or to which we transfer all or substantially all of our assets and business

 

Among the third parties we now work with are:

• Google Analytics
• Clicky

 

Your Rights and Controlling Your Personal Information

Your choice: By supplying us with your personal information, you acknowledge that we will collect, store, use, and disclose it in line with this privacy statement. You are not required to give us with personal information; however, if you choose not to, it may affect your ability to use our website or the products or services offered on or through it.

If we receive personal information about you from a third party, it will be protected in accordance with our privacy statement. If you are a third party providing us with personal information about another individual, you represent and warrant that you have the individual’s agreement to do so.

Marketing permission: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.

Access: You may request details of the personal information that we hold about you.

If you believe any of the information we have about you is inaccurate, out-of-date, incomplete, irrelevant, or misleading, please contact us using the information provided in this privacy statement. We shall take reasonable measures to update any information that is discovered to be erroneous, incomplete, misleading, or out-of-date.

We will not discriminate against you for exercising any of your rights regarding your personal information. Unless your personal information is required to provide you with a specific service or offer (such as user support), we will not deny you goods or services, charge you different prices or rates for goods or services, including by granting discounts or other benefits, impose penalties, or provide you with a different level or quality of goods or services.

Notification of data breaches: We will comply with all applicable laws in the case of a data breach.

Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Unsubscribe: To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details provided in this privacy policy, or opt-out using the opt-out facilities provided in the communication. We may need to request specific information from you to help us confirm your identity.

Use of Cookies

Using “cookies” we collect information about you and your activities on our website. A cookie is a small piece of data that our website maintains on your computer and retrieves each time you visit, enabling us to determine how you utilize our website. This enables us to show you content that is tailored to your preferences.

Refer to our Cookie Policy for additional details.

Business Transfers

If we or our assets are bought, or in the unlikely event that we go out of business or file for bankruptcy, we would transfer data, including your personal information, to the acquiring party. You acknowledge that such transfers may occur and that, to the extent permitted by applicable law, parties who acquire us may continue to use your personal information in accordance with this policy, which they will be required to assume because it is the basis for any ownership or use rights we have over such information.

Limits of Our Policy

Our website may contain links to external, independently owned and maintained websites. Please be aware that we have no control over the content or policies of these sites and cannot be held liable for their own privacy policies.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

If required by law, we will obtain your consent or provide you with the option to consent to or decline any additional uses of your personal information.

Additional Disclosures for Australian Privacy Act Compliance (AU)

International Transfers of Personal Information

Where only Australian privacy laws govern the disclosure of your personal information, you agree that certain third parties may not be governed by the Privacy Act and the Australian Privacy Principles in the Privacy Act. You accept that if any such third party participates in any act or practice that violates the Australian Privacy Principles, it will not be liable under the Privacy Act and you will not be entitled to seek recourse under the Privacy Act.

Additional Disclosures for California Compliance (US)

Under California Civil Code Section 1798.83, if you live in California and your business relationship with us is mainly for personal, family, or household purposes, you may ask us about the information we release to other organizations for their marketing purposes.

To make such a request, please send us an email with the subject line “Request for California privacy information.” using the contact information contained in this privacy statement. Once every calendar year, you may submit a request of this nature. We shall supply you with a list of the types of personally identifiable information we provided to other organizations for their marketing purposes during the preceding calendar year, as well as the names of those companies. Not all personal information transmitted in this manner is protected under section 1798.83 of the California Civil Code.

Do Not Track

Some browsers have a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not respond to browser “Do Not Track” signals.

We adhere to the principles outlined in this privacy statement, ensuring that we collect and process personal information appropriately, fairly, openly, and for legitimate, lawful purposes.

Cookies and Pixels

You can always deny cookies from our website if your browser supports it. The majority of browsers allow you to refuse all cookies or a subset of cookies by activating browser settings. Consequently, your ability to restrict cookies is dependent solely on the capabilities of your browser. For further information, please refer to the Cookies section of this privacy statement.

CCPA-permitted financial incentives

In accordance with your nondiscrimination right, we may provide you certain financial incentives permitted by the CCPA, which may result in different prices, rates, or quality levels for the goods and services we provide.

Any monetary incentive permitted under the CCPA will be proportional to the value of your personal data, and we will give written terms that describe the nature of the offer. Your participation in a financial incentive program requires your opt-in consent, which you may revoke at any time.

California Notice of Collection

In the past year, we have collected the following categories of personal information as stated by the California Consumer Privacy Act:

• Geolocation data.

 

Review the section titled “Information We Collect” for specifics on the information we collect, including the sources from which we get it. These categories of personally identifiable information are collected and used for the business purposes mentioned in the “Collection and Use of Information” section, including the delivery and maintenance of our Service.

Right to Know and Erase

If you are a California resident, you have the right to request that we delete the personal information we’ve collected on you and to receive particular information about our data practices over the past year. You have the right to make the following explicit requests of us:

The categories of personal information we have collected about you;

The sources from which personal information was obtained;

The categories of your personally identifiable information that we shared or sold for business reasons;

The categories of third parties to whom the personal information was disclosed for a business purpose or sold;

The business or commercial reason for collecting or selling your personal information; and The precise personal information we have gathered about you.

The specific pieces of personal information we have collected about you.

 

Please use the contact information provided in this privacy policy to exercise your rights.

Shine the Light

In addition to the rights stated above, if you are a California resident, you have the right to request information about how we disclose certain personal information as specified by California’s “Shine the Light” law with third parties and affiliates for their own direct marketing purposes.

To receive this information, email us a request using the contact details specified in this privacy policy. Requests must include “California Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code.

Contact Us

If you have any questions or concerns regarding your privacy, please contact us using the details below:

Murmak
office@murmak.com.au